Privacy Policy & Cookies
Effective Date: 26th March 2025
At Fylde Coat, we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This policy outlines how we collect, use, and store your personal information, as well as how we use cookies on our website.
Privacy Policy
1. Information We Collect
We may collect and process the following types of information:
- Name and contact details (email address, phone number, address)
- Details of services requested or enquiries made
- Communications you send to us
- Technical information (e.g. IP address, browser type, and device information)
2. How We Use Your Information
We use your personal data to:
- Respond to your enquiries or provide quotes
- Deliver our plastering, painting, and decorating services
- Communicate with you about appointments, updates, and services
- Improve our website and customer experience
3. Sharing Your Information
We do not sell or rent your personal data. We may share it with trusted third parties who assist in providing our services (e.g. website hosting providers), always ensuring they comply with GDPR regulations.
4. Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
5. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing in certain situations
To exercise your rights, contact us at: [Insert contact email address]
Cookies
Our website uses cookies to enhance your browsing experience and collect anonymous data for analytics.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us improve functionality and performance.
2. Types of Cookies We Use
- Essential Cookies: Necessary for the website to function properly.
- Performance Cookies: Help us understand how visitors use our website so we can improve it.
3. Managing Cookies
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the site.
Contact Us
If you have any questions about this Privacy Policy or how we use your data, please contact us at:
Fylde Coat
29 Anchorsholme Ln E,
Blackpool,
Thornton-Cleveleys
FY5 3QH
sales@fyldecoat.com